We have strong after service systems for Japan domestic model, JDM reels, because we believe great care is very important for our oversea customers. We help you in repairing reels purchased from us or somewhere else, as long as we may help. We have parts access from Shimano Japan, Daiwa Japan, Shimano US, Daiwa US and ABU Sweden.
Limited life time warranty protects you like armor
JapanTackle offers limited life time warranty to the reels we sell, except for the reels with other warranty indicated. Under this warranty service, any reel problem caused by flaw or defection will be fixed for free of charge during the reels' life time. We consider 6 years from sale is the life time of a reel.We keep all records of sales since year 2002, and please contact us.
For reels sold not from JapanTackle.com, those purchased from other shops, eBay and etc, we do not offer warranty repair services. Please contact to the original Japanese retailer for warranty. JapanTackle may offer manufacturer's repair and overhaul services for those tackle for $15-30 additional fees, if the original seller is not helpful for you. I may also supply parts for those reels purchased from others for additional $10 technical fees. I have been offering equal services to both customers who have purchased from us and those not from us in the past, but recently I recevie too many inqueries from "not from us" and I decided to make things a litte more fair to my customers. Effective April 1st, 2017. Please contact us for details. Email Jun
Variety of repair services help you in many ways
Most mechanical parts are interchangeable between JDM and export models, and you may find a local tackle repairer to service your JDM reels. However, I know you want your reels serviced with original parts in the original color, at the highest repair quality level. I offer a few options for you and please contact us for these programs. I don't offer cleaning service for reels, sorry.
|JapanTackle warranty service||$0 free of charge for repair for the problem caused by flaw||
JapanTackle offers limited life time warranty to the reels we sell, except for the reel with other warranty indicated. Under this warranty service, any reel problem caused by flaw or defection will be fixed for free of charge during the reels' life time, 6 years from sales. Shipping fees will be charged after 6 month from sales. This is definitely the limited benefit to the reels purchased from JapanTackle, and it will not be applied to the reels purchased from someone else, even if they are JDM.
JapanTackle keeps the right to determine whether warranty free repair will be applied to the reel with problem, based on our sales records and the manufacturer's maintenance reports. Please remember for the possibility of partial warranty, like partial discount of repair for the casuse not sure after detailed inspections.
|Installing tuning parts||Free of charge||I will install tuning parts purchased together with a fishing reel, or reel sent to me. I also assemble parts purchased together for you, like handle and knobs.|
|JapanTackle in-house repair||Approx $40 basic fees plus parts cost||Jun will take care of the reels in trouble, especially for old reels, for which parts supply is no longer available. I have a good history in repairing fishing reels, especially for bait casting reels. Compatible components will be used to fix. I will also accept tuned, modified reels for repair, which manufacturers will not accpet for repair. I will swap the modified components to original components to have them serviced by the manufacturers. I will not service for the reels to which manufacturer's service is available.|
|Shimano Japan/Daiwa Japan repair service||
Approx. $25 basic fees plus parts cost
|You may expect the highest level of services through Shimano Japan and Daiwa Japan repair programs. You send-in your reels to JapanTackle in Japan, and we forward them to manufacturers for repair. Turn around time is about 4-6 weeks, and please expect a little longer at winter-spring. Your local reel dealer like US Shimano may not service Japanese market models, JDM reels, and please contact us. I accept reels sold by someone else for this repair service and overhaul program listed below for additional $15-30. Turn around time 4-6 weeks.|
|Shimano Japan/Daiwa Japan Overhaul service||Approx $35 basic fees plus parts cost||Regular overhaul course services major mechanical components. Your reel will work like new again. Bait casting reels and spinning reels. Maximum $110. I accept reels sold by someone else for this repair service and overhaul program listed below for additional $15-30.|
|Shimano Japan/Daiwa Japan Extensive Overhaul service||Approx $45 basic fees plus parts cost||Extensive overhaul course services all moving components. Your reel will work like new again, and even a little problem will be fixed. Bait casting reels and spinning reels. Maximum $150. I accept reels sold by someone else for this repair service and overhaul program listed below for additional $15-30.|
We have good access to Shimano Japan, Daiwa Japan, and ABU Sweden/Japan. I may also obtain some parts from Shimano US, Daiwa US as well. Most exported Shimano and Daiwa has Japanese original models, and I supply the parts for the Japanese brothers. Manufacturers stop carring repair parts after 6 years from sales end for a reel, but some other model might have compatible components. It will take about 3 weeks for manufacturers to deliver parts to me, and please wait accordingly. This will be the most inexpensive way to service your reel if you are good at servicing mechanicals.
For reels not sold from JapanTackle.com, I will charge $10 extra for parts supply per one order. This is because now I receive many parts orders from who I have not deal with before, and I should be fair to customers who have purchased tackle from JapanTackle.com. Effective April 1st, 2017.
Shimano stops supplying parts after 6 years after the end of sales for the model. Many models sell for 4 years, and then newer models replace. Therefore, Shimano no longer holds older than 10 year model normally.
Daiwa stops manufacturing repair parts after 6 years after the end of sales for the model. It supplies old parts as long as they are stocked.
|Contracted repair provider in north America||
Mike's Reel Repair: Attn Mike
#108-31060 Peardonville Rd. Abbotsford, BC, V2T 6K5, CANADA
Toll Free: 1-888-404-1119
|Contracted repair provider in Spain||
Reel Healer Spain: Attn Mr. Gonzalo Gaston Pelaez
San Vicente 30, 46720 Villalonga, Valencia, Spain
REMEMBER: To minimize the maintenance cost and to have comfortable fishing experiences, please clean and lubricate your reels regularly. JDM reels are more delicate than export models, requiring more frequent services to maintain the superior performances.
WANTED: Reel repairers in Western Europe, South America, Earstern Europe (Old Soviet area), Middle East wanted to work together. I want to reinforce service network of JapanTackle world wide. JapanTackle has a lot of customers in these areas, and want to offer better repair/maintenance service networks to anglers in the areas. You will be contracted reel repairer of JapanTackle, and I will forward customers in the coutry to you. I also supply you Shimano, Daiwa and ABU parts readily available in Japan. Please reminded this is not exclusive contract for one country/area, and JapanTackle might list multiple contractors in a country/area if it is better for my customers. Please Email Jun if you have good histories of reel repairing. Jun Sonoda